COOKIE & PRIVACY POLICY

We at Republic of Frangrances have always considered the safe and secure processing of your personal data a top priority. Our goal is to diligently follow all the rules and regulations regarding the protection of your personal data. This policy outline is designed to help you in a variety of ways; such as clarifying which information we gather and how that information is used. You’re always welcome to contact us with any questions or concerns regarding the processing of your information.

WHICH PERSONAL DATA DO WE USE?

The information we process about you varies slightly depending on whether you are an unregistered customer who is casually surfing and shopping or if you created an account and are thus a registered user. Below, you can read more as to what each category entails.

INFORMATION ABOUT YOU AS A CUSTOMER

To handle your orders and purchases, we require the following information about you;

• Name
• Address, phone number and e-mail
• Date of birth (for some payment methods)
• Payment information and payment history
• Information about your order (for ex: order number, product(s), delivery address, and invoice)

We do this with the legal obligation for Completion of the Purchase Agreement; without which, we would be unable to complete our transaction with you. The information is saved for 36 months, from the time both delivery and payment have been processed, for the purpose of helping you with potential complaints and returns.

If you choose the “Save for my next payment” option, we’ll save your card information for future safe purchasing with your consent. You can withdraw your consent at any time.

In order to comply with the rules and regulations to which we must adhere , we require the following information about you;

• Name
• Address
• Payment information and payment history
• Information about your order (for ex: order number, product(s) and delivery address)

We do this with the legal obligation to comply with legal obligations; that is to comply with the laws to which we must adhere. The Book-keeping Act is one example as to why we save this information (with limited access) for 7 years, in addition to the current year. This information will not be accessible to the customer service department, for example.

In order to provide you with customer service, we require the following information about you;

• Name
• Phone number and e-mail
• Date of birth (for some payment methods)
• Payment information and payment history
• Information about your order (for ex: order number, product(s), delivery address, and invoice)
• Information you personally provide during your communication with us

We do this with the legal obligation of processing in a way that is necessary to cater to both our and your legitimate interests, in order to answer any questions you may have. We save the information for 14 months from the time your customer service inquiry is closed.

In order to offer you a personalized site which provides the best possible shopping experience, that is with optimally relevant product representation and recommendations, we require the following information about you;

• IP
• Data gathered by cookies and the like. For example, on which products you clicked and your shopping history

We then analyze this data and provide you with product recommendations for other (similar) products on our site in which you may be interested. We do this with your consent provided via the cookie-banner on our site. This data is saved no more than 36 months from the time of your latest activity or the withdrawal of your consent. If you want us to erase this data you can at anytime contact us and we will erase it.

If you even wish to clear all your cookie data, which removes all history, click the following link: https://republicoffragrances.com/cookies 

In order to customize our marketing for you, showing our products and deals on both our site and those of our partners, we require the following information about you:

• IP addresses
• Data gathered by cookies and the like. For example, on which products you clicked and what led you to our site; whether that be an advertisement or some other source
• Order number

We do this with the legal obligation of processing in a way that is necessary to cater to both our and your legitimate interests by marketing our products to you for up to one year after your latest activity on our site. To do this, we use various external advertising services and collaborative partners. You can read more about this gathering, sharing and use of data, as well as remove the information used in these channels by following the instructions provided in the links below:

Google: https://policies.google.com/privacy/partners

Facebook: https://www.facebook.com/ads/about/?entry_product=ad_preferences

MailChimp: https://mailchimp.com/legal/privacy/

If you even wish to clear all your cookie data, which removes all history, click the following link: https://republicoffragrances.com/cookies

COOKIES

We use so called cookies on Republic of Fragrances’s Website. Cookies are small text files that are saved on your computer and our web server uses them to provide you with access to some of the functions available on the Website.

There are two main types of cookies: 1) a saved cookie (permanent cookie) which remains on your computer for an indeterminate amount of time, 2) a temporary cookie (session cookie) which is temporarily stored in the computer’s while you visit the website. Session cookies disappear when you close your web browser.

Republic of Fragrances uses cookies to improve the Website for customers e.g. by adapting the Website with regards to the customers’ wishes, choices and interests, they help you keep track of which products have been put into your shopping cart and handle your purchase, they make sure the visitor has logged into the Website so the customer does not have to log in every time he/she browses a different page, to adjust our services to make sure you receive advertising which is relevant to you, and in order for us to fulfill our obligations in relation to a purchase.

Permanent cookies are being used, among other things, to store any personal settings at Republic of Fragrances e.g. to make sure you do not need to redo certain choices every time you visit the Website and to adapt and make information and marketing as relevant to you as possible. Temporary cookies are being used, among other things, for the purpose of registering statistics for the use of the Website.

By accepting Republic of Fragrances’s general conditions and/or this privacy policy and by using Republic of Fragrances’s Website, you agree to the processing of cookies as described above. If you do not accept cookies being used, you can turn off cookies in the security settings of your web browser. You can also set your web browser to ask you each time Republic of Fragrances’s Website tries to place a cookie on your computer. You can also use your web browser to delete previously stored cookies. See your web browser’s help pages for more information. Furthermore, you can delete cookies manually from your hard drive, as and when desired.

How can cookies be removed?

If you no longer want to accept cookies, you can turn them off in the settings section of your web browser. You can even adjust your browser so you are alerted whenever a Republic of Fragrances site tries to place a cookie on your computer. You can also use your browser to remove cookies previously stored on your computer.

The steps to follow to remove cookies depend on which browser you use.

On a PC, you can remove cookies with the keyboard short-cut [CTRL]+[SHIFT]+[Delete].

If that does not work or if you are a MAC user, click on your browser below:

• Internet Explorer
• Mozilla Firefox
• Google Chrome
• Opera
• Safari
• Flash cookies

Please note that if you choose not to accept cookies, functionality may be limited for some parts of the website and the website may not work as intended. For example, you will not be able to make a purchase.